Delete a tv device from tvusage remote account

At Codeseed, we understand that you may need to manage the multiple devices connected to your account. If you wish to remove a TV device from your account, follow these simple steps:

Step 1: Locate Your TV Device ID

1.1 On your Android TV, open tvusage app, navigate to the [About] section. You can find [About] button in [Home] screen, below [Settings] button.

1.2 Find and note down the unique TV Device ID associated with the device you want to remove. This ID is essential for the removal process.

Step 2: Compose a Device Removal Request Email

2.1 Compose an email to with the subject line: "TV Device Removal Request - tvusage."

2.2 In the body of the email, include the following information:

Step 3: Confirmation Email

After receiving your device removal request, our support team will send you a confirmation email within 5 business days to verify your identity and confirm the device removal.

Step 4: Device Removal Process

Once your identity is confirmed, we will proceed with the TV device removal process. This may take up to 5 business days.

Step 5: Confirmation of Removal

After the removal process is complete, you will receive a final email confirming that the TV device has been successfully removed from your account.

Additional Information: